White Label Ticketing Software | Monad

Flexible, robust and customizable ticketing solutions

Flexible, robust and customizable ticketing solutions

For Theatres, Arts Venues, Academic Institutions, Festivals, Agencies, Attractions, Annual Events, Sporting Venues and more

Introducing Monad

Monad is an ticketing management platform that empowers organizations to maximize their event ticketing, membership operations, and event marketing efforts.

It is user-friendly, flexible and highly customizable. system is easily tailored to fit the needs of every type of organization, whether it’s a small community arts centre to large commercial theatres.

Offering features such as online box office, CRM, dynamic pricing, responsive design, waiting lists, ticket ballots, customer questionnaires, a modern API, integrations with other packages and much, much more.

Web-based Solution

Monad Ticketing is a web-based solution, accessible from anywhere and from any device (laptop, tablet or smart phone).

Requires minimal staff training

The online sales pages are also used by box office staff, which means that staff get to work with the same site that is simple enough for the public to use.

Versatile & easy-to use

The system has a flexible structure that allows event set up to reflect how your venue runs, and doesn't force you to bend bits of functionality in directions they were never meant to go.

Maximises online sales

Because the system is build online-first, there a no packages, offers or discounts that the system can't make available online. Unless you choose to limit access, everything the staff can do in the box office, the public can do online.

Donations

Prompts for donations for can be configured at the basket stage. It's possible to have multiple donation prompts with customizable suggested amounts.

Marketing

A simple, drag and drop user interface to manage lists of members and previous attendees to help maximise turnout, encourage advanced online sales, minimise queues, tag customer accounts for fundraising and increase attendance

Customer Centric

The sales interface and CRM presents a customer centric view of all the data you have associated with an account, and allows you to find order histories and membership statuses of linked account, alerts you to customers that are VIPs, and let you take over baskets from people struggling to book online.

Point Of Sale Interface

Our integrated Point of Sale interface, optimised for touch screens, means we can handle mixed baskets of tickets, merchandise and food and drinks at a single terminal.

Comprehensive Reporting

The system includes a comprehensive reporting suite, and simple yet powerful marketing tools that let you combine searches in an intuitive way to build target lists of customers.

Easy to use seat plan and “offer best” algorithms

Having entered the number of seats required, the customer can use the seat plan to specify where they would like to sit, and the system allocates them the best nearby seats whilst enforcing business rules such as “not leaving a single seat at the end of a row”.

Ability to scale for high demand events

The system is offered as a service, and with notice we can provision additional servers to cope with high demand on sales. The system also supports ticket ballots, as a more sensible alternative to first-come-first-served when demand far exceeds supply, and incorporates a queuing system to help deal with unexpected spikes in demand.

Integrations

Shows and performances can be sent to Monad from the YesPlan Venue Management system. Mailing lists can be synced with Mailchimp. Monad has a open API for integration with other applications.

Introducing Dynamic Pricing

Variable pricing allows ticket prices to be varied for specific performances. For example, the Saturday night performance may have a higher prices than the Wednesday matinee.

Flexible pricing allows seats to move in or out of existing price bands for specific performances based on demand. For example, if all the highest price stalls seats (rows A-E say) have sold out then rows F and G could be moved into the highest price band, so revenues can be maximised for the performance.

Dynamic pricing uses an algorithm to constantly shift the price of indiviual seats in real time based on the demand for the performance, in the same way airline seat prices change. Monad Ticketing offer each of these pricing models.